CONTACT
Frequently Asked Questions
Where is my order?
You can check the status of your order at any time using the tracking number you will receive by email once it has been shipped.
If you can't find the email, please check your spam or promotions folder.
How do I change the size of a product?
All information on exchanges and returns is available on our Shipping and Returns page, where you will find the steps to follow.
Did I enter the wrong address or do I want to modify my order?
If your order has not been shipped yet, it may be possible to make changes. We recommend that you contact us as soon as possible to try and resolve the issue.
I have a band and I want to sell merchandise
If you have a band or music project and want information about merchandising management with Merchandroll, you can write to us using the contact form.
We will be happy to review your project and explain how we can help you.